FAQ

Pumps & Accessories, Tanks, Heat Exchangers

 

What information do I need to size a new pump?

The best way to insure having a correctly sized pump is to figure out the gallon per minute (GPM) you require and how much resistive force (TDH) that must be overcome to get the desired flow.

Customer Service

 

Who is the primary contact on e-commerce issues and concerns?

Contact info for e-commerce issues and concerns:

sales@dawsonco.com

Crystal Olguin - Customer Service Manager - ext. 120

Service & Maintenance

 

How do I request service?

Finance

 

How do I establish credit and what payment options do I have if I do not have an open account with Dawson Co.?

Business Development Group

 

How do I get a lunch and learn at my place of business?

Call 626-797-9710 and ask for one of our engineers in our Business Development Group. They will be happy to schedule a Lunch & Learn with your team.

General Question

What is Dawson Co.’s warranty and return policy?
See some of our vendor warranty attached. If you need warranty on a certain product line, please call Dawson Co. customer service for assistance. OPN - Warranty - Xylem OPN - Warranty - Metraflex OPN - Warranty - Griswold

Learn more about the Dawson Company Difference.

Speak with a Business Development Group or Facilities Support Group representative today.