Training

Educational and Training Programs

We understand the needs of our industry are constantly changing, and being able to adapt to those changes through continuous education has allowed us to thrive throughout our history.

As a result, one of the many values our clients receive when working with Dawson Company is the vast offering of educational and training programs offered at the customer’s site or our inhouse training facility.

At Dawson Company, we continuously conduct various training and educational programs at our onsite Training Center in our corporate offices in Pomona, California, which can seat up to 50 attendees in each session. These programs, which are conducted by our internal staff, can range from technical discussions about specific products to installation and maintenance best practices.

Please continually check our website for upcoming sessions or complete the signup form to ensure you are notified via email when they are scheduled.

If you would like to schedule specific training for your company and employees, please email Crystal Olguin at colguin@dawsonco.com.

At Dawson Company, our quality of service and the relationships we build are paramount to your success. We are committed to pursuing excellence by demonstrating it every day in our people, processes, service, and the products we represent. It’s about putting your needs above all else.

There is nothing more important than the trust we build with you through every action we take.

Dawson Company Training Center

2024 Schedule

  • Lochinvar Condensing Appliance Installation, Maintenance & Troubleshooting

Instructor:

Steve McCool, Facilities Support Group Manager

Class Date:

June 27, 2024 8:30am-4:00pm

Information to be Covered:
  • • Anatomy of High Efficiency / High Modulation Gas Appliances
    • Proper Installation, Piping, and Controls
    • Standard Crest & Crest w/ Hellcat Combustion Technology
    • Lochinvar FTXL, Knight XL Condensing Boilers & Armor Condensing Water Heaters
    • Product Identification and Description/Function of Product Components.
    • Product Sequence of Operation - How Product Operates in Conjunction with the System
    • Controls - Explanation of the Different Methods of Remotely Controlling the Units.
    • Warranty & Maintenance
    • Troubleshooting Operation Issues w/ ANY Condensing Appliance Lochinvar or others
  • Heat Pump Water Heater Class

Instructor:

Eric Decker, PE, CPD, Business Development Group Manager

Class Date:

August 29, 2024 8:30am-12noon

Information to be Covered:
  • Overview of Heat Pump refrigerant cycle
  • Current 3rd party testing standards
  • "Single-Pass" vs. "Multi-Pass" configuration vs. piping schematic
  • Peak and off-peak scenario hydronic analysis
  • Electric Swing Tank vs. Electric Backup
  • CHPWH Sizing Methods
  • Plumbing System Design

Instructor:

Nick Ekdahl, CPD, GPD - Director of Training and Education, Kendal Smith & R.J. Santiago, CPD, GPD

Class Date:

September 26, 2024 8:30am-4:00pm

Information to be Covered:
  • Centrifugal Pumps
  • Pump Curves
  • System Syzer
  • Pressure Booster Application & Design
  • DHW Recirculation Design and Sizing
  • Service Water Heating System and Sizing Techniques
  • Recirculation Systems
  • Lochinvar Condensing Appliance Installation, Maintenance & Troubleshooting

Instructor:

Steve McCool, Facilities Support Group Manager

Class Date:

June 27, 2024 8:30am-4:00pm

Information to be Covered:
  • • Anatomy of High Efficiency / High Modulation Gas Appliances
    • Proper Installation, Piping, and Controls
    • Standard Crest & Crest w/ Hellcat Combustion Technology
    • Lochinvar FTXL, Knight XL Condensing Boilers & Armor Condensing Water Heaters
    • Product Identification and Description/Function of Product Components.
    • Product Sequence of Operation - How Product Operates in Conjunction with the System
    • Controls - Explanation of the Different Methods of Remotely Controlling the Units.
    • Warranty & Maintenance
    • Troubleshooting Operation Issues w/ ANY Condensing Appliance Lochinvar or others

Useful Training Resources

Lochinvar University

http://www.lochinvaru.com/ 

 

Bell & Gossett YouTube Channel Service Videos

Bell & Gossett - YouTube

 

Bell & Gossett Remote Training Hub

B&G public landing page – Xylem ACT Learning Platform (xylemsales.com)

 

Bell & Gossett Case Studies & White Papers

Case Studies & White Papers | Xylem US

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