Training
Educational and Training Programs
We understand the needs of our industry are constantly changing, and being able to adapt to those changes through continuous education has allowed us to thrive throughout our history.
As a result, one of the many values our clients receive when working with Dawson Company is the vast offering of educational and training programs offered at the customer’s site or our inhouse training facility.
At Dawson Company, we continuously conduct various training and educational programs at our onsite Training Center in our corporate offices in Pomona, California, which can seat up to 50 attendees in each session and up to 20 in San Diego. These programs, which are conducted by our internal staff, can range from technical discussions about specific products to installation and maintenance best practices.
Please continually check our website for upcoming sessions or complete the signup form to ensure you are notified via email when they are scheduled.
If you would like to schedule specific training for your company and employees, please email Crystal Olguin at colguin@dawsonco.com.
At Dawson Company, our quality of service and the relationships we build are paramount to your success. We are committed to pursuing excellence by demonstrating it every day in our people, processes, service, and the products we represent. It’s about putting your needs above all else.
There is nothing more important than the trust we build with you through every action we take.
Dawson Company Training Center
2026 Schedule
Centrifugal Pump Design, Service, and Maintenance
Instructors: Kendal Smith & RJ Santiago, CPD, GPD, Business Development Group
Class Date: February 26th 8:30am – 4:00pm
Who should attend?: Engineers, HVAC & Plumbing Contractors, Facilities Service/Startup/Maintenance/Installation Personnel
Information to be covered:
- Types of Pumps
- Pump Operation and How it works
- Series and Parallel Pumping
- Determining Pump Head and Flow in the Field
- System Curves
- Closed Systems/Open Systems
- Net Positive Suction Head (NPSH)
- Pump Accessories and Components
- Motors
- System Syzer
- Service & Maintenance of Bell & Gossett pumps demonstrated by Dawson Company Service Technicians: (1) e1510 Base Mounted End Suction Flexibly Coupled Pump (1) e80 Inline Close Coupled Pump
Heat Pump Water Heater Class – ½ Day Class
Heat Pump Water Heater Class – ½ Day Class
Instructors: Kendal Smith or RJ Santiago, CPD, GPD, Business Development Group
Class Date: March 26th 8:30am – 12:00pm
Who should attend?: Plumbing Engineers / Engineers for design build contractors
Topic: Centralized Heat Pump Water Heater (CHPWH) System Design Considerations and new sizing techniques
Part 1:
- Overview of heat pump refrigerant cycle
- Discuss Minimum Lift and water side Delta T
- Current 3rd Party testing standards (EnergyStar, DOE, AHRI Standard 1300)
- Typical refrigerants used for CHPWH
- General design considerations
Part 2:
- “Single-pass” vs. “Multi-pass” configuration vs. piping schematic
- Peak and off-peak scenario hydronic analysis
- Pros and cons of “single-pass” vs. “multi-pass”
- Electric Swing Tank vs. Electric Backup – hydronic analysis
Part 3:
- ASPE Fixture Tables
- CHPWH Sizing Methods
- ASHRAE load profile
- Sizing examples
REGISTER ONLINE for 3/26/26:
https://dawson-company.coursestorm.com/course/heat-pump-water-heater-class-day-class
Pipe Movement Design for HVAC and Plumbing Systems
Pipe Movement Design for HVAC and Plumbing Systems
Instructors: Dan Kish, Metraflex Regional Sales Manager and Dan Holbach
Class Date: April 23rd 8:30am – 3:30pm
Who should attend? Engineers, HVAC & Plumbing Contractors
Information to be covered:
- Everything you wanted to know but were afraid to ask (The Basics)
- Installation
- Failure analysis
- Expansion joint layout
- Expansion joint selection
- Anchor design
- Guide Layout
- Stress analysis
REGISTER ONLINE for 4/23/26:
https://dawson-company.coursestorm.com/course/pipe-movement-design-for-hvac-and-plumbing-systems
Variable Refrigerant Flow [VRF] Basics Class – ½ Day Class
Instructor: Matthew Kiemen, Fujitsu Sales Engineer/National Applied Market
Class Date: June 25th 8:30am – 12:00pm
Who should attend? Consulting Mechanical Engineers, & Design Build Contractors of VRF
Information to be covered:
- What is VRF?
- How to design a VRF System and pitfalls when designing
- The difference between heat pump and heat recovery
- Benefits and advantages of VRF
- Different Applications of VRF
- Why VRF?
REGISTER ONLINE for 6/25/26:
https://dawson-company.coursestorm.com/course/variable-refrigerant-flow-vrf-basics-class-day-class
Plumbing System Design
Instructors: Nick Ekdahl, CPD, GPD, Kendal Smith, & RJ Santiago, CPD, GPD Business Development Group
Class Date: July 23rd 8:30am – 4:00pm
Who should attend?: Engineers, & Plumbing Contractors
Information to be covered:
- Centrifugal Pumps
- Pump Curves
- System Syzer
- Pressure Booster Application & Design
- DHW Recirculation design & sizing
- Water Heating System & sizing techniques
- Recirculation systems
Heat Pump Water Heater Class – ½ Day Class
Heat Pump Water Heater Class – ½ Day Class
Instructors: Kendal Smith or RJ Santiago, CPD, GPD, Business Development Group
Class Date: September 24th 8:30am – 12:00pm
Who should attend?: Plumbing Engineers / Engineers for design build contractors
Topic: Centralized Heat Pump Water Heater (CHPWH) System Design Considerations and new sizing techniques
Part 1:
- Overview of heat pump refrigerant cycle
- Discuss Minimum Lift and water side Delta T
- Current 3rd Party testing standards (EnergyStar, DOE, AHRI Standard 1300)
- Typical refrigerants used for CHPWH
- General design considerations
Part 2:
- “Single-pass” vs. “Multi-pass” configuration vs. piping schematic
- Peak and off-peak scenario hydronic analysis
- Pros and cons of “single-pass” vs. “multi-pass”
- Electric Swing Tank vs. Electric Backup – hydronic analysis
Part 3:
- ASPE Fixture Tables
- CHPWH Sizing Methods
- ASHRAE load profile
- Sizing examples
REGISTER ONLINE for 9/24/26:
https://dawson-company.coursestorm.com/course/heat-pump-water-heater-class-day-class1
Lochinvar Condensing Appliance Installation, Maintenance & Troubleshooting
Instructor: Steve McCool, Facilities Support Group Manager
Class Date: October 22nd 8:30am – 4:00pm
Who should attend? HVAC/Plumbing contractors, Facility service/startup/maintenance/installation personnel
Information to be covered:
- Anatomy of High Efficiency/High Modulation Gas Appliances
- Proper Installation, Piping & Controls
- Standard Crest & Crest with Hellcat Combustion Technology
- Lochinvar FTXL, Knight XL Condensing Boilers & Armor Condensing Water Heaters
- Product Identification and description/Function of Product Components
- Product Sequence of Operation
- Controls
- Warranty & Maintenance
- Troubleshooting Operation issues with any condensing appliance (Lochinvar or other)
REGISTER ONLINE for 10/22/26:
Useful Training Resources
Lochinvar University
Bell & Gossett YouTube Channel Service Videos
Bell & Gossett Remote Training Hub
B&G public landing page – Xylem ACT Learning Platform (xylemsales.com)
Bell & Gossett Case Studies & White Papers
